This page is designed to provide the most up to date information regarding the operations of the Capital Region Workforce Centers during this time.

As of March 19, 2020

All Centers are closed to the public.

We regret to announce that due to the continued public health concerns related to COVID-19, our centers will be closed to the public until further notice.

We will continue to update this website with future news.

If you are unemployed, please note that the only ways to apply for benefits are by the internet or the Virginia Employment Commission call center:

  • Initial and continued claim filings are available online at
  • By phone, please note call volume is very high and there are extended wait times. If you cannot access services on-line:
    1. To file an initial unemployment insurance claim, call 1-866-832-2363.
    2. To file a weekly continued claim, call the automated phone system at 1-800-897-5630.

For VEC office assistance call 804-652-3233, 804-652-6115, or 804-652-3280

If you were previously working with ResCare or Ross (Career Advantage) staff on a WIOA Title I service plan, you will be contacted if you haven’t already about how to continue with your service plan, or you may reach out to the staff you have been working with by phone or email.

You may also call one of the following numbers: 804.952.6116, 804.652.3241, 804.652.3490.

These are extraordinary times and we appreciate in advance your patience, understanding and cooperation.

Click Here to view COVID 19 Related Resources

Other Related Concerns

Governor Ralph Northam issued a press release announcing new measures to combat COVID 19.  He urged us to Protect High-Risk Virginians:

Those with chronic health conditions or aged 65 or older should self-quarantine. Public health experts advise that individuals with underlying medical conditions and those aged 65 or older are at increased risk of severe illness from COVID-19. Governor Northam encouraged neighbors and friends to stay in touch and regularly check in with high-risk individuals.

To read full press release, click here.

Important information regarding unemployment during this time.